Implementation Manager for Software Solutions
2 weeks ago
Nathan HR Human Resources is seeking a seasoned Implementation Manager to lead our customer-facing implementation projects, ensuring timely and efficient software delivery.
Key Responsibilities:
We are looking for an experienced professional with 8-10 years of experience in managing complex software implementation projects. The ideal candidate will possess exceptional communication skills and have a proven track record of working closely with customers to achieve project success.
The successful candidate will be responsible for leading the end-to-end implementation process of software solutions for our clients, developing and managing detailed project plans, monitoring project progress, identifying potential risks, and implementing mitigation strategies to ensure on-time delivery.
Our ideal candidate will serve as the escalation point of contact for customers during the implementation process, establish strong relationships with clients, and conduct regular status meetings with customers to provide updates, address concerns, and align on project goals.
The selected candidate will collaborate with cross-functional teams, including development, QA, and support, to ensure seamless project execution, facilitate communication between internal teams and customers to resolve any issues promptly, and oversee user acceptance testing (UAT) to ensure that the implemented solutions meet the highest quality standards and align with customer requirements.
In this role, you will identify opportunities for improving implementation processes and methodologies, gather feedback from customers and internal teams to refine future implementations, and ensure that all deliverables are met within agreed timelines.
Estimated Salary: $90,000 - $110,000 per year based on qualifications and location.
This is a fantastic opportunity for an experienced professional to join our team and contribute to delivering high-quality software solutions to our clients.
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